Remove Churn Rate Remove Mobile Remove Operations Remove Pennsylvania
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Flipping Coins For CLV Dollars

YoungUpstarts

But it seems daunting to actually figure out who’s who, and to use this information in a day-to-day operational manner. It’s easiest to understand the principle if we look at a contractual setting – say, a mobile phone plan or a gym membership. In other words, the churn rate seems to slow down over time.