Flipping Coins For CLV Dollars
YoungUpstarts
NOVEMBER 4, 2011
But it seems daunting to actually figure out who’s who, and to use this information in a day-to-day operational manner. It’s easiest to understand the principle if we look at a contractual setting – say, a mobile phone plan or a gym membership. In other words, the churn rate seems to slow down over time.
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