article thumbnail

Your Product Needs to be 10x Better than the Competition to Win. Here’s Why:

Both Sides of the Table

He took out an ad in the Yellow Pages (it was the early 80′s, pre Internet), which cost him $1,000 / month for a half-page ad. That gave Google a huge cost advantage. He wanted to build direct customer relationships to get product feedback but only 2% of customers would ever return their registration cards.

Product 350