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Paul Herdsman Of NICE Global: The Benefits Of Utilizing Nearshore Outsourcing For Your Business

YoungUpstarts

Everything from customer service, technical support, to back office operations are able to be outsourced as a way to reduce costs, keep up with the evolving consumer expectations, and drive a faster return on investment. Even with today’s advanced remote technology, some communication just can’t be provided via video link.

Offshore 165
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Can You Really Overhaul A Nation’s Customer Service Culture?

YoungUpstarts

By Ron Kaufman, author of “ Uplifting Service: The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet ”. Companies whose cultures aren’t built around the ability and the willingness — no, the eagerness — to delight the customer won’t survive. You know this. Create a strong foundation through education.

Mauritius 205
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Chatbots vs. Live Chat: The Questions You Should Ask

ConversionXL

Some 51% of customers never approach a business again after one bad experience. That puts pressure on every interaction—and every missed opportunity—with potential customers, recent purchasers, and long-time users. Web chat is often the first impression for customer service interactions. Why you should care about chat.

Jamaica 112
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111 Great Last Minute Gift Ideas For Clients

Mike Michalowicz

They customize the message that goes in the box each season for no additional charge! This organizer is a universal, elastic organization system that gives customized digital device and personal item storage. Three-month memberships cost $35.99 Custom Unique T-shirts. For $225/year including shipping ($200 in CA.)

Las Vegas 138
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What to Give Your Clients in this Season of Giving

Mike Michalowicz

They customize the message that goes in the box each season for no additional charge! This organizer is a universal, elastic organization system that gives customized digital device and personal item storage. Three-month memberships cost $35.99 Custom Unique T-shirts. For $225/year including shipping ($200 in CA.)

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What to Give Your Clients in this Season of Giving

Mike Michalowicz

They customize the message that goes in the box each season for no additional charge! This organizer is a universal, elastic organization system that gives customized digital device and personal item storage. Three-month memberships cost $35.99 Custom Unique T-shirts. For $225/year including shipping ($200 in CA.)