Startup Lessons Learned
SEPTEMBER 22, 2008
is an elegant way to model any service-oriented business: Acquisition Activation Retention Referral Revenue We used a very similar scheme at IMVU, although we werent lucky enough to have started with this framework, and so had to derive a lot of it ourselves via trial and error. The AARRR model (hence pirates, get it?)
Both Sides of the Table
MAY 5, 2011
Your highest priority right now is hiring the 1 or 2 people that are going to join your company and make a difference. There’s you and your killer CTO co-founder. I’ve often talked about the NY advantage of having the NY Times, WSJ, Silicon Alley Insider, New York Magazine and even the editor of TechCrunch based there.
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Startup Lessons Learned
JUNE 22, 2009
As the CTO/VP Engineering, I was the worst offender. Our challenge is in the customer retention, and we're in the process of doing segment pivot to validate our hypothesis that the other market segment has longer retention. Thats why its so essential to have a co-equal problem team. June 23, 2009 9:55 AM LKsaid.
Startup Lessons Learned
SEPTEMBER 29, 2008
Revenue is always my preferred measure, but you can use anything that is important to your business: retention, activation, viral invites, or even customer satisfaction in the form of something like net promoter score. If an optimization has an effect at the micro level that doesnt translate into the macro level - who cares?
Austin Startup
MARCH 7, 2018
SXSW Panel: Elevating Blacks in Tech Rodney Sampson (@rodneysampson) | Twitter Mark Mathewson Managing VP & CTO Small Business & Canada Technology Capital One Mark is immensely passionate about diversity, especially in the technology industry. Prior to Comcast Ventures, Kai was the General Manager of the Samsung Accelerator in NYC.
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