YoungUpstarts

SEPTEMBER 12, 2012

by Bill Lee, author of “ The Hidden Wealth of Customers: Realizing the Untapped Value of Your Most Important Asset “ The old paradigm works like this: Your company produces goods and services that help customers get a job done. In return, the customers pay you money. Why would customers make such an effort?

Customer 168

Customer Social Media Retention Canada 168

YoungUpstarts

OCTOBER 10, 2012

Talented product developers. Consider the superb results companies are getting from this new way of thinking about customers: - Customer salespeople achieved, in effect, 80 percent close rates for Salesforce.com , which was key in growing their business in the face of much bigger, better-funded competitors. -

Customer 154

Customer Fractional CTO Canada Technical Review 154

Steve Blank

MARCH 4, 2014

Facing continuous disruption from globalization, China, the Internet, the diminished power of brands, changing workforce, etc., Product management tools like Stage-Gate ® emerged to systematically manage Waterfall product development. existing enterprises are establishing corporate innovation groups. StageGate Process.

IRR 335

IRR Startup Business Model Agile 335

www.vccafe.com

MARCH 11, 2013

Steve Blank on Lean Customer Development. customer retention, churn reduction, lifetime value. free/cheap web customer relationship mgmt software. Great for visualizing work of product development. Benhamou Global Ventures. Codeacademy. Lean Methodology Sources. Steve Blank. SW Courses.

Software Review 53

Software Review Technical Review Startup 53

maplebutter.com

JANUARY 8, 2013

Product/Metrics (70%/30% time) * Get your product activation (sign-up + meaningful action) to 60% * then, Get your product retention to 20% weekly. Near shoring development with your team (ex: your team is based in Canada / India) is cool, but not outsourcing. It all depends on where you’re at. A few nuggets.

Technical Review 44

Technical Review Startup Cofounder Software Review 44