YoungUpstarts
OCTOBER 10, 2012
Consider the superb results companies are getting from this new way of thinking about customers: - Customer salespeople achieved, in effect, 80 percent close rates for Salesforce.com , which was key in growing their business in the face of much bigger, better-funded competitors. -
YoungUpstarts
SEPTEMBER 12, 2012
This makes them far more credible to other potential customers than agencies or internal employees. The company was having a noticeable customer retention issue several years ago. Retention rates had declined from the high 90s to the mid 80s, which senior management felt the need to address quickly.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Steve Blank
DECEMBER 28, 2020
If one looks around in the world, you see these huge problems, massive inequality, hunger, poverty, climate change, issues of how to set up a global trading system. But it pays off in enabling much better engagement and retention. .” And that’s what the fourth purpose is all about. You have national problems.
Steve Blank
MARCH 4, 2014
Facing continuous disruption from globalization, China, the Internet, the diminished power of brands, changing workforce, etc., existing enterprises are establishing corporate innovation groups. Corporate KPI’s, Policy and Procedures: Innovation Killers.
www.vccafe.com
MARCH 11, 2013
Steve Blank on Lean Customer Development. customer retention, churn reduction, lifetime value. free/cheap web customer relationship mgmt software. Benhamou Global Ventures. Customer Development. Read post Why Learning should be your top 2013 new year’s resolution  for a full list.
maplebutter.com
JANUARY 8, 2013
Product/Metrics (70%/30% time) * Get your product activation (sign-up + meaningful action) to 60% * then, Get your product retention to 20% weekly. 2) Co-Founders are the largest form of dilution (if you’re raising) 3) Everything around LeanStartup / Customer Development 4) Understand the micro economics of your business early.
Expert insights. Personalized for you.
154 
Let's personalize your content