A Critical, but Ignored Metric for Marketplaces
A Crowded Space
APRIL 10, 2013
oDesk’s core user base in the beginning was a very small (about 50) number of php programmers in Russia that we quickly employed nearly full-time. They will not care much about their online reputation, they will not drive turnaround times lower, and they will be disintermediation risks. Uber has full time drivers.
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