6 Today Strategies For Creating The Next Killer Brand
Startup Professionals Musings
JULY 24, 2020
But customers today are fickle, instantly aware of every new alternative, due to the Internet and social media, and not afraid to change. At a Ritz-Carlton , for example, employees are authorized to spend up to $2,000 per guest to solve a guest issue or improve a guest's stay. Every employee must exude passion and loyalty.
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