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Skills Development in Africa: How Wide is the Skills Gap?

Transformify

Those countries relying on agriculture or oil production tend to have high unemployment rates and wide skills gaps. Most young people can’t afford to study abroad without government subsidies or scholarships. 20 % of the project managers are familiar with Scrum, but there are very few product managers – less than 1% of all.

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Can You Really Overhaul A Nation’s Customer Service Culture?

YoungUpstarts

But the competition in global tourism is intense, with the Maldives, Seychelles, Bali, Phuket, Jamaica, Bahamas, and many other locations offering sun and sandy beaches. When you can’t compete on product or price, you can always compete on service. Own a service brand. Build your service culture.

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