Transcript of Why Customer Service Must Come from the Heart
Duct Tape Marketing
AUGUST 7, 2019
Jeanne Bliss: For example, [inaudible] Service in Tennessee, they’re hiring teenagers to flip burgers, make hot dogs, et cetera, but they ask a psychometric survey in the beginning, which is things like, “In general, I feel pretty good about myself. And that’s really what I wanted to do.
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