Transcript of Why Customer Service Must Come from the Heart
Duct Tape Marketing
AUGUST 7, 2019
Jeanne Bliss: This is also, I think it’s important to note, not just about the front line, it’s also about the decision making for how you’ll operate. Number three, are you growing because you’re building and rebuilding your operation around customers’ goals? And that’s really what I wanted to do.
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