6 Customer Journey Mapping Examples: How UX Pros Do It
ConversionXL
AUGUST 23, 2017
Dapper’s CJM has 5 phases: Research, Comparison, Workshop, Quote, and Sign-Off. William Gadea, Creative Director and Founder at IdeaRocket LLC , a provider of animated videos for businesses, says that “most of our lead generation comes from SEM, and we feel that the search term can be a clue for where in the Journey the searcher is.”
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