2001, Curation and Social Network

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2001

Curation

Social Network

From CRM to CXM: Walking the Customer Journey

Venture Chronicles

DECEMBER 5, 2012

He is right, and to his credit Paul saw the importance of customer experience and wrote about this in 2001. Social technologies that are widely available today enable, for the first time, customer experience innovation at large scale. Search is hard and done right has a dramatic impact on customer experience on your site and beyond.

Customer

Customer Technical Review Software Review Analytics

Making the NYC Community Smaller

This is going to be BIG.

JUNE 17, 2013

After I graduated in 2001, I remember it seeming impossible to feel the same way about living in New York City. It was a time before the widespread use of social networks, obviously. I then reached out to the people I wanted to spend time with and offered up spots with small, curated groups around great food.

Community

Community New York New York City Hosting

StartUpRoar

From CRM to CXM: Walking the Customer Journey

Making the NYC Community Smaller

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