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Lessons Learned: Validated learning about customers

Startup Lessons Learned

Lessons Learned by Eric Ries Tuesday, April 14, 2009 Validated learning about customers Would you rather have $30,000 or $1 million in revenues for your startup? Compared to the million-dollar startup, they are operating at micro-scale. April 14, 2009 3:09 PM Eric Santos said. April 14, 2009 4:03 PM Dave McClure said.

Customer 167
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Designing startup metrics to drive successful behavior | For Entrepreneurs

www.forentrepreneurs.com

The best board books I've seen track nearly 20-30 key metrics (some financial, some operating) from meeting to meeting and those metrics are usually covered in the first 20-30 minutes of the meeting, setting the stage for more strategic discussion. SolidWorks 2: The best VAR management program in the world? All rights reserved.

Metrics 55
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Cracking The Code: The Bessemer 10 laws of SaaS - Fall 2008.

Cracking the Code

In my case (LucidEra -- a SaaS analytics provider focusing on sales, marketing, and financial analytics), weve found that success requires not only building some best practices for analytics into our solution, but also coming up with a repeatable and scalable way to show the customer how to use the analytics and how to interpret the results.