The Beginner’s Guide to SaaS Conversion Optimization
ConversionXL
NOVEMBER 15, 2016
Reducing churn rate. Take the revenue you earn from a customer, subtract the money spent on acquiring and serving them, and see how long they generate profit before churning. LTV = ARPA * % Gross Margin / % MRR Churn Rate. Identifying and optimizing the biggest acquisition expenses. Calculating your CAC.
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