article thumbnail

How Employee Experience Shapes Brand Perception

Duct Tape Marketing

We looked at net promoter scores, CSAT scores, attrition rates, right? Best places to work, you know, Glassdoor ratings, great place to work ratings, like whatever it was, right? Growth rates, churn rates. times faster growth rate than those that did not. Do you have an employee advisory board?

article thumbnail

14 Entrepreneurs Describe The BHAGs (Big Hairy Audacious Goals) For Their Business?

Hearpreneur

4- Reduce churn rate by half. My big hairy audacious goal for my business by the end of this year is to reduce our churn rate by half. Thanks to Scott Cuthbert, Safeopedia.com ! #4- Photo Credit: Adam Hempenstall.