Remove Aggregator Remove Cost Remove Customer Development Remove Retention
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Seven Things Your Customers Can Do Better Than You

YoungUpstarts

So Westlaw created Peer Monitor, which aggregates anonymized data on firms’ financial and operational performance, collected from participating clients with their permission — and this turned into a lucrative new business. This makes them far more credible to other potential customers than agencies or internal employees.

Customer 168
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Lessons Learned: Validated learning about customers

Startup Lessons Learned

Over time, they have found a formula for acquiring, qualifying, and selling customers in the market segments they have targeted. They know how much it costs to bring in a customer and they know how much money they can expect to make on each one. Our cost to acquire a customer on AdWords was only a few cents.

Customer 167
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Marching through quicksand

Startup Lessons Learned

As the costs of production fall, it’s getting easier and easier to send in a proposal or even a complete work. And anytime you strike a deal for digital distribution of any content, insist that your creators be given real-time access to the big-picture metrics: not just downloads, but engagement, retention and replay. ideas (e.g.

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What problems I want to fund and solve?

Hippoland

Costs : I’ve seen a lot of startups attempt to reduce medical costs. 90% of medical costs are attributed to about 10% of patients. So, even though in the US, our medical costs have really ballooned, I’m actually less concerned about optimizing the costs of the remaining 90%. Childcare is expensive.

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What problems I want to fund and solve?

Hippoland

Costs : I’ve seen a lot of startups attempt to reduce medical costs. 90% of medical costs are attributed to about 10% of patients. So, even though in the US, our medical costs have really ballooned, I’m actually less concerned about optimizing the costs of the remaining 90%. Childcare is expensive.

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Business ecology and the four customer currencies

Startup Lessons Learned

Lessons Learned by Eric Ries Monday, December 14, 2009 Business ecology and the four customer currencies Lately, I’ve been rethinking the concept of “business model&# for startups, in favor of something I call “business ecology.&# Some ecosystems are stable, others malign, and others grow and prosper.

Customer 156
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Startup Resources

www.vccafe.com

Steve Blank on Lean Customer Development. tells you how much adwords cost. customer retention, churn reduction, lifetime value. free/cheap web customer relationship mgmt software. hire low-cost international engineering talent. aggregation. Customer Development. Codeacademy.