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How To Develop Your Customer Retention Strategy

ConversionXL

Has your company’s customer retention rate increased, decreased or remained status quo over the past five years? Have you outlined and initiated a formal customer retention strategy? In a study by Harvard Business School , it was found that increasing customer retention by even 5% can increase profits between 25-95%.

Retention 112
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The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

Has your company’s customer retention rate increased, decreased or remained status quo over the past five years? Have you outlined and initiated a formal customer retention strategy? In a study by Harvard Business School , it was found that increasing customer retention by even 5% can increase profits between 25-95%.

Retention 115
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article thumbnail

The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

Has your company’s customer retention rate increased, decreased or remained status quo over the past five years? Have you outlined and initiated a formal customer retention strategy? In a study by Harvard Business School , it was found that increasing customer retention by even 5% can increase profits between 25-95%.

Retention 105
article thumbnail

The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

Has your company’s customer retention rate increased, decreased or remained status quo over the past five years? Have you outlined and initiated a formal customer retention strategy? In a study by Harvard Business School , it was found that increasing customer retention by even 5% can increase profits between 25-95%.

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Go Anywhere, Get Anything

Reid Hoffman

The way that Travis had set up Uber was a kind of vertical stack, very loosely coupled efforts, and any GM was essentially the CEO of their own city. We measure, we have programs against diversity inclusion. Like Cornershop the grocery side: we thought grocery is a great vertical for us to go after, and it’s there in Latin America.

Iran 39
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Tech Diversity & Inclusion Allies at SXSW

Austin Startup

He’s a former Dell exec that worked on their startup team with Ingrid Vandervelt, a Capital Factory mentor, and the co-founder of DivInc, Austin’s pre-accelerator program for diverse founders, which is hosted at Capital Factory. Stephen is a Capital Factory Mentor, serial entrepreneur and former General Partner at Austin Ventures.

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CEO Friday: Why we don’t hire.NET programmers

blog.expensify.com

But it will definitely raise questions during the phone screen, for reasons that are best explained by simile: Programming with.NET is like cooking in a McDonalds kitchen. My example: I have mainly programmed _by choice_ in Python, Ruby, Scala, Haskell, C# and currently I’m doing Java. It’s so blinded, it’s shocking.

Java 107