Steve Blank

DECEMBER 2, 2013

We talk a lot about Customer Development, but there’s nothing like seeing it in action to understand its power. But the big payoff came when their discussions with medical device customers revealed an entirely new way to think about pricing —potentially tripling their revenue.

Customer 327

Customer Churn Rate Customer Development Lean 327

ConversionXL

NOVEMBER 5, 2020

Conduct client development interviews. Churn rate was high for a service that many organizations saw as a “nice to have.” A dramatic example of this is a software development agency offering UX and UI services. 3 ways to find proposition pivot or expansion opportunities. Image source ).

PR 120

PR B2B Lean Audience 120

maplebutter.com

JANUARY 8, 2013

The only problem is I haven’t found a problem or an industry – web, enterprise software, green tech, etc – where I feel passionate. Has anyone found a referral program system that works great to generate new customers? Your existing customers are you best source of referals – just ask. A few nuggets.

Technical Review 44

Technical Review Startup Cofounder Software Review 44