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Churn Rate

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Why Misunderstanding Startup Metrics Can Cost You Your Business

Both Sides of the Table

APRIL 26, 2016

The key to being able to run a business that isn’t yet profitable (on operating margin) is availability of capital to finance losses and preferably at a cost that isn’t too punitive to the founders and employees. So if you paid $100 for a customer who converted via a Facebook ad or Google search ad (SEM) that is not your CAC.

Metrics

Metrics Cost Acquisition Startup

Cracking The Code: The Bessemer 10 laws of SaaS - Fall 2008.

Cracking the Code

OCTOBER 10, 2008

This is misleading because in a recurring revenue model, Customer A is much more valuable to the business (assuming typical churn rates) as they will likely generate $360,000 of revenue for the business with renewals over that same three year period. Yahoo Finance. Philippe Botteri. Bessemer SaaS Law #3. Justin Label.

Software Review

Software Review North America Europe Metrics

StartUpRoar

Why Misunderstanding Startup Metrics Can Cost You Your Business

Cracking The Code: The Bessemer 10 laws of SaaS - Fall 2008.

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