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The cardinal sin of community management

Startup Lessons Learned

Lessons Learned by Eric Ries Friday, September 11, 2009 The cardinal sin of community management Once you have a product launched, you will the face the joys – and the despair – of a community that grows up around it. Nothing worked, until we finally had one of our community managers start talking to real customers on the phone.

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Why Startups Fail - 20 Top Reasons Gleaned from 32 Startup Failure Post-Mortems

www.chubbybrain.com

After a thorough analysis of those 32 start-up post-mortems, we have determined the common reasons founders gave to compile this list of the top 20 ways to have your startup fail. Work life balance is not something that startup founders often get and so the risk of burning out is high. 13 – Disharmony with Investors/Co-founders.

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Customers Love Free Stuff … But That’s Not Your Problem

abovethecrowd.com

This “gain” ($34B last year alone) is a result of a direct wealth-transfer to these individuals FROM the previous owners of the company — founders, executives, employees, and venture investors. When I share this, reporters often ask me, “why is management so gullible to sit there and listen to a demand imbalance goal of 30x-50x?”.

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