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Can You Really Overhaul A Nation’s Customer Service Culture?

YoungUpstarts

By Ron Kaufman, author of “ Uplifting Service: The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet ”. Companies whose cultures aren’t built around the ability and the willingness — no, the eagerness — to delight the customer won’t survive. You know this. Create a strong foundation through education.

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Chatbots vs. Live Chat: The Questions You Should Ask

ConversionXL

Some 51% of customers never approach a business again after one bad experience. That puts pressure on every interaction—and every missed opportunity—with potential customers, recent purchasers, and long-time users. Web chat is often the first impression for customer service interactions. Why you should care about chat.

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27 Entrepreneurs Explain Why They Started Their Business

Hearpreneur

Our mission is to help design lovers buy and sell chic furnishings in a beautiful, easy-to-use and super fun marketplace. We are now based in Atlanta, but we started out on a college campus in Jamaica as a team of one: me. After quickly discovering our problem was by no means unique, voilà! Chairish was born!

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111 Great Last Minute Gift Ideas For Clients

Mike Michalowicz

They customize the message that goes in the box each season for no additional charge! The Leatherman 830039 blends the functionality of up to 34 full-sized tools with a universal design that makes it easy to use for almost anyone (male or female or other). Custom Unique T-shirts. For $225/year including shipping ($200 in CA.)

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What to Give Your Clients in this Season of Giving

Mike Michalowicz

They customize the message that goes in the box each season for no additional charge! The Leatherman 830039 blends the functionality of up to 34 full-sized tools with a universal design that makes it easy to use for almost anyone (male or female or other). Custom Unique T-shirts. For $225/year including shipping ($200 in CA.)

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What to Give Your Clients in this Season of Giving

Mike Michalowicz

They customize the message that goes in the box each season for no additional charge! The Leatherman 830039 blends the functionality of up to 34 full-sized tools with a universal design that makes it easy to use for almost anyone (male or female or other). Custom Unique T-shirts. For $225/year including shipping ($200 in CA.)

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Revive and Re-purpose: How to Use Old Content for Better Results

Duct Tape Marketing

The formats of some content are also evergreen and are very active in bringing in traffic and potential customers to a web page. Guides like these are easy to understand and entirely designed to cater the needs of startups. Also, topics that go with current trends are good ideas for content.

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