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Can You Really Overhaul A Nation’s Customer Service Culture?

YoungUpstarts

By Ron Kaufman, author of “ Uplifting Service: The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet ”. In a harsh global economy, great service is the price of admission. And if you’re a leader at global enterprise, no doubt you’ve gained more than a few gray hairs worrying about it.

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Make ‘Em Say Wow: 11 Tips For Building A Strong Service Team

YoungUpstarts

By Ron Kaufman, author of “ Uplifting Service: The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet ”. We love receiving great customer service. The trick, of course, is developing a customer service team that has the skills to provide such an overwhelming reaction amongst your customers.

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The 4-Star Turnaround: How A Struggling Island Airline Revolutionized Service

YoungUpstarts

By Ron Kaufman, author of “ Uplifting Service: The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet ”. In a super-connected global economy, a company is only as good as its reputation for service. This is not about pouring money into customer service training. Colleagues are customers too.

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Deep Fake Love & AI Girlfriends

Start Up Blog

The market size is over $US10 billion globally in revenue. The voice is hyper-realistic, and the ‘bot’ will have the exact look, identity, behaviour, and personality the end-user has designed for it, all generated by the customer via simple text prompts.