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Lessons Learned: The lean startup

Startup Lessons Learned

See Customer Development Engineering for my first stab at articulating the theory involved) Ferocious customer-centric rapid iteration, as exemplified by the Customer Development process. Labels: customer development , lean startup 8comments: Amy said. September 11, 2008 2:06 PM Editor said. No more, no less.

Lean 168
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7 Highlights from Lean Startup Week

Startup Lessons Learned

Remember your customers, culture, and connections. Instead, ING has adopted a company-wide focus on three Cs: customers, culture, and connection. It’s “creating something really useful for the customer that is solving the need of the customer.” What is the impact that our customers need?

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The Hard Life of an Optimizer – Yuan Wright [Video]

ConversionXL

It’s analytical, it’s science, its creativity, its technical, its collaboration, its dealing with ambiguity, its building the bridges, it’s project [inaudible 00:01:10], it’s everything, above all, its voice of customer. By keeping our ears to the ground via AB testing, we are honored what a customer truly wanted.

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Should You Co-Found Your Company With a Software Development Shop (2 of 2)?

David Teten

incubators, e.g., the many options in New York. Customer development would be reduced to a single person exercise that could be repeated in parallel dozens of times over, ultimately yielding 30+ companies a year. mentor VCs, e.g., most VCs. accelerators, e.g., Dreamit, ER Accelerator, Techstars, Y Combinator. Our model at Casual Corp.

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Startup Tools

steveblank.com

signup, upgrade, trial pricing Zuora – online subscription management FeeFighters – find the cheapest credit card processors HealPay – Collections made easy Customer Support Tender – support, knowledgebase tool for your site GetSatisfaction - conversations between companies / customers.

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Startup Resources

www.vccafe.com

Steve Blank on Lean Customer Development. Customer service. Google Custom Search Engine. Customer Relationship Management. great web customer acquisition tutorials. customer retention, churn reduction, lifetime value. free/cheap web customer relationship mgmt software. Codeacademy. Steve Blank.