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Tale of Two Valleys: LA and the Bay Area from an Investor’s Perspective

Mucker Lab

My partner Erik Rannala has had a similar experience, having worked as a VC at Harrison Metal before moving down to LA to co-found our seed stage venture firm. Oftentimes they see a market need and simply want to serve those customers. That number in the Valley might be closer to 10%.

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Startup Tools

steveblank.com

signup, upgrade, trial pricing Zuora – online subscription management FeeFighters – find the cheapest credit card processors HealPay – Collections made easy Customer Support Tender – support, knowledgebase tool for your site GetSatisfaction - conversations between companies / customers.

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Values Build Startup Culture: A Founder’s Take on Getting Started

View from Seed

For seed-stage startups, when resources are tight, trying to consciously build startup culture can feel wasteful. Culture bleeds right into our product, our relationships with customers, and our potential impact on the world. We keep ourselves accountable to those goals through company progress dashboards, Scrum, etc.

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Startup Resources

www.vccafe.com

Steve Blank on Lean Customer Development. Customer service. Google Custom Search Engine. Customer Relationship Management. great web customer acquisition tutorials. customer retention, churn reduction, lifetime value. free/cheap web customer relationship mgmt software. Codeacademy. Steve Blank.