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Transcript of Why Customer Service Must Come from the Heart

Duct Tape Marketing

Jeanne Bliss: For example, [inaudible] Service in Tennessee, they’re hiring teenagers to flip burgers, make hot dogs, et cetera, but they ask a psychometric survey in the beginning, which is things like, “In general, I feel pretty good about myself. When I meet people, I trust them right away.

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41 Entrepreneurs Share Their Favorite Business Quotes

Hearpreneur

I love this quote so much that I built my whole TEDx talk around it: Thanks to Shel Horowitz, Green and Profitability ! #6 Thanks to Heather Furby, Creative Age Leadership ! #14- Thanks to Jim Morris, The Alternative Board Tennessee Valley ! #28 6 – Prioritize. 14- Strengths, Weaknesses, Motivations& The Enemy.