Management Redemption Retention Technical Review 
YoungUpstarts
DECEMBER 5, 2013
Real-time points and mileage redemption appeared at the POS, first introduced over a decade ago and now going mainstream. Social media is seen as something new that can be bolted onto existing CRM and loyalty management platforms. We experimented with tap and go technology, both on cards as well as embedded in mobile phones.
ConversionXL
AUGUST 24, 2015
Why Gamify Customer Retention? We borrow the mechanics of traditional games and apply them to uncommon concepts, like customer retention. A study in the Harvard Business Review noted that increasing customer retention by 5% can generate a 25%-95% increase in profit. Companies also can manage inventory in real-time.
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