article thumbnail

10 Things I Hated About Your Business Pitch

Up and Running

With that in mind, I’ve recently reviewed an early post, and updated the 10 things I hate most when they come up in business pitches. I don’t mind the technical jargon as much because people know they have to explain them. Not just disruptive , but also game changing , market-leading , and viral , and pivot. Can they all be?

article thumbnail

Cracking The Code: The Bessemer 10 laws of SaaS - Fall 2008.

Cracking the Code

The top performing SaaS companies typically achieve annual customer renewal rates above 90% - with most of the churn due to death (bankruptcies) or marriage (acquisitions) - and over 100% renewals on a dollar value basis due to up-sells into this installed base. Cashflow is the other key metric.