article thumbnail

10 Things I Hated About Your Business Pitch

Up and Running

Not just disruptive , but also game changing , market-leading , and viral , and pivot. You focused on internal rates of return and net present value. I’m glad they taught you internal rates of return and net present value in business school. But don’t quote me a damned IRR.

article thumbnail

10 Things I hated About Your Business Pitch

Up and Running

Not just disruptive , but market-leading , and viral , and pivot. Internal rates of return and net present value. I mind all these trendy buzzwords that everybody applies. They remind me of the old days when every software package claimed to be user friendly (and mine was the only one that really was). .

article thumbnail

Cracking The Code: The Bessemer 10 laws of SaaS - Fall 2008.

Cracking the Code

To answer the second question and make sure you are building a profitable business, the key indicator to look at is the Customer LifeTime Value (CLTV). The CLTV is the net present value of the recurring profit streams of a given customer less the acquisition cost. Popular Media: the key to viral marketing.