5 Tips to Becoming a More Customer Centric Organization
Both Sides of the Table
NOVEMBER 1, 2009
He published our first wiki where the whole list of potential features were outlined. I know that their are independent software companies now focused on this like UserVoice and Get Satisfaction. What changed for us was Tim Barker arrived. He made customer-to-customer dialog possible and visible. cared about the feature set.
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