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Clayton Christensen

Steve Blank

I remember the first time I read the Innovator’s Dilemma in 1997. He explained that companies have a penchant for continually improving sustaining products by adding more features to solve existing customer problems, and while this maximized profit, it was a trap. I never got to say thank you. Eye Opening.

Lean 430
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Don’t Underestimate the Undergraduates

Steve Blank

Jim has founded six companies, including Preview Travel, one of the first online travel agencies, which went public in 1997 and subsequently merged to create Travelocity.com as an independent company. Align and train mentors to embrace customer development. Today he is the co-founder and Chairman of Triporati, LaunchPad Central.

Lean 287
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Entrepreneurs are Everywhere Show No. 26: Javier Saade and Hillary Hartley

Steve Blank

She came to the GSA as a Presidential Innovation Fellow in 2013, where she worked on the development of MyUSA.gov. Hillary has been working to make government more accessible and available online for nearly two decades, starting as a web designer for Arkansas.gov in 1997. Filed under: Customer Development , SiriusXM Radio Show.