Occam's Razor

APRIL 8, 2013

Perhaps it's an increase in your conversion rate; Or a higher number of visitors who sign up; Or a greater number of people who share content with one another; Or a lower monthly churn rate for users of your application; Maybe it's even something as simple as getting more people into your restaurant.

Metrics 156

Metrics Analytics Lean Churn Rate 156

ConversionXL

AUGUST 21, 2014

How Groove Reduced Churn by 71% By Defining “Why” Customers Quit. churn rate meant the company’s growth was unsustainable. They refer to these differences as “ Red Flag” Metrics (or RFMs). RFMs allowed Groove to identify which users were at risk before churning actually happened. Now to the case studies….

Retention 106

Retention Churn Rate Metrics Software Review 106

maplebutter.com

JANUARY 8, 2013

Your existing customers are you best source of referals – just ask. The great thing is, in 2007, we visited 75+ resorts for a demo tour, and have many leads I can follow up on. If you’re getting 2% upgrade to paid, but 15% monthly churn, then you need to spend more time on the Pro features to insure the cost benefit is there.

Technical Review 44

Technical Review Startup Cofounder Software Review 44