Remove 2017 Remove Business Model Remove Churn Rate Remove Metrics
article thumbnail

VCs eating our own dog food: Using technology and analytics to make better investments

David Teten

Technographics vendors such as Builtwith , Datanyze , HG Data , Stackshare, and Stacklist help CEOs identify the right tech platform on which to build their business; they’re also helpful for investors to due diligence a company’s tech stack choices. As of the beginning of 2017, ffVC spun out Totem into a separate business.

article thumbnail

SaaS CRO: What You’re Not Testing (But Should)

ConversionXL

The 2017 Customer Service Barometer found that 33% of U.S. It really depends on the nature of your product and business. Metric examples: 30-day retention, 60-day retention, 90-day retention, 120-day retention, etc. Product or onboarding milestone completion rates. Renewal rate. LTV is a complex, advanced metric.

Retention 101
article thumbnail

SaaS CRO: What You’re Not Testing (But Should)

ConversionXL

The 2017 Customer Service Barometer found that 33% of U.S. It really depends on the nature of your product and business. Metric examples: 30-day retention, 60-day retention, 90-day retention, 120-day retention, etc.; Product or onboarding milestone completion rates; Speed to first value experience. Renewal rate.