How Employee Experience Shapes Brand Perception
Duct Tape Marketing
JUNE 7, 2023
So if your frontline team doesn't have what they need, it shows itself in those experience metrics on the customer side. And then they need to go and now they're gonna send a white paper or they're gonna send a video link, but they have to go to another system in order to grab that content, right? Is the paper bamboo?
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