Remove Advisory Board Remove Continuous Deployment Remove Customer Development Remove Metrics
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A real Customer Advisory Board

Startup Lessons Learned

Lessons Learned by Eric Ries Monday, October 26, 2009 A real Customer Advisory Board A reader recently asked on a previous post about the technique of having customers periodically produce a “state of the company&# progress report. Many companies seek to involve customers directly in the creation of their products.

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The lean startup @ Web 2.0 Expo (and a call for help)

Startup Lessons Learned

If youre interested in being part of my "customer advisory board" for this presentation, please get in touch. Eric, if youre looking for any help as a "customer advisory board", Id love to do anything I can to help. Hey Someone else who is extending the agile/lean approach beyond just developing software.

Lean 68
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Pivot, don't jump to a new vision

Startup Lessons Learned

Each has its own iterative process: customer development and agile development respectively. IMVU had a roughly two-month-long development cycle. Each cycle was punctuated by a meeting of our Business Advisory Board (BAB). Case Study: Continuous deployment makes releases n. It was painful.

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Lessons Learned: About the author

Startup Lessons Learned

He serves on the advisory board of a number of technology startups, and has worked as a consultant to a number of startups, companies, and venture capital firms. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? Case Study: Continuous deployment makes releases n.

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How to listen to customers, and not just the loud people

Startup Lessons Learned

Create a members-only forum where only qualified customers (perhaps, paying customers) can post. Establish a customer advisory board. Hand pick a dozen customers who "get" your vision. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup?

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Innovation inside the box

Startup Lessons Learned

No experiment can affect more than a specified number of customers (usually expressed as a % of total). Every experiment has to be evaluated based on a single standard report of 5-10 (no more) key metrics. Either way, the team learns immediately whether their assumptions about how customers would behave were correct.

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The curse of prevention

Startup Lessons Learned

If we’re practicing continuous deployment, we can be confident that we’ll be able to rush an emergency fix into production without risking introducing further problems. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? Case Study: Continuous deployment makes releases n.