ConversionXL

OCTOBER 8, 2021

For example, Mailchimp’s freemium plan gives you basic features with 2,000 subscribers and 12,000 emails per month. Here’s how you calculate LTV: [ARPC (Average Revenue Per Customer in a Month) X Gross Margin] / MRR Churn Rate. Segmenting CAC to prioritize channels. CAC tells you how much a new customer costs.

Acquisition 135

Acquisition Churn Rate Cost Customer 135

ConversionXL

MARCH 15, 2016

Another common misconception is that onboarding email flows and on-site / in-app onboarding flows are to be kept separate. Holistic, not one-off: Onboarding can take the form of knowledge center docs, blog posts, invitations from a friend, lifecycle emails, a well-timed phone call, etc. ” (via Inbound.org).

Mobile 48

Mobile Retention Email Software Review 48

Cracking the Code

OCTOBER 10, 2008

This is misleading because in a recurring revenue model, Customer A is much more valuable to the business (assuming typical churn rates) as they will likely generate $360,000 of revenue for the business with renewals over that same three year period. Philippe Botteri. Bessemer SaaS Law #5.

Software Review 48

Software Review North America Europe Metrics 48