Analytics Churn Rate Retention Sales Cycle 
Up and Running
OCTOBER 7, 2019
Use current analytics to identify which business processes should be measured and who the stakeholders are. Customer churn rate: shows the percentage of customers lost in a given period (e.g., Net Promoter Score (NPS): measures customer loyalty and satisfaction, which is essential for customer retention and referral marketing.
Hearpreneur
JANUARY 30, 2022
Face-to-face engagement is important, especially at vital points in the sales cycle or while creating relationships. Companies offer incentives such as signing and retention bonuses as well as unique job perks and flexible scheduling. Not working on feature requests has, in a large way, contributed to our churn rates.
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