Remove B2B Remove Lean Remove Metrics Remove Product Development
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The Lean Startup Workshop - now an O'Reilly Master Class

Startup Lessons Learned

Lessons Learned by Eric Ries Thursday, May 14, 2009 The Lean Startup Workshop - now an OReilly Master Class My rate of posting has been much lower lately, and this is mostly due to preparations for the upcoming Lean Startup Workshop on May 29. We changed our model to B2B and adopted Agile around 2002. It was a disaster.

Lean 60
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The Entrepreneur's Guide to Customer Development

Startup Lessons Learned

While the customer development framework of Four Steps is universally relevant, The Entrepreneur’s Guide updates its practices for modern startups. Four Steps primarily centers its stories and case studies on B2B hardware and software startups. I found these to be particularly interesting and worthwhile.

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Continuous deployment for mission-critical applications

Startup Lessons Learned

Or, phrased more hopefully, "I see how you can use continuous deployment to run an online consumer service, but how can it be used for B2B software?" Thats a perfectly reasonable reaction, given that most releases of most products are bad news. Monitoring of real-world metrics. Or variations thereof. Or variations thereof.

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Book Short: Is CX the new UX?

OnlyOnce

The Customer Experience (CX) movement is gaining more and more steam these days, especially in B2B companies like Return Path. another suggestion the book had for weaving the customer experience into everyone’s objectives was one company’s tactic of linking compensation (in this case, 401k match) to customer experience metrics.

Lean 94
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Raising Money Using Customer Development

Steve Blank

It should go without saying that this post is not advice, nor is it recommendation of what you should do, it’s simply my observation of how companies using Customer Development positioned themselves to successfully raise money from venture investors. Your presentation doesn’t have a single word about Lean Startups or Customer Development.

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It’s Not a Conversion Problem, It’s a Customer Development Problem

conversionxl.com

So What is Customer Development? Steve Blank, a serial entrepreneur in Silicon Valley, developed a methodology for creating businesses that runs in parallel with the traditional product development process. The core idea behind customer development is that the assumptions you make about a target market are only guesses.

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Case Study: Using an LOI to get customer feedback on a minimum.

Startup Lessons Learned

But other times, the right way to learn is actually to show a product prototype to customers one-on-one. This is especially useful in situations, like most B2B businesses, where the total number of customers is likely to be small. The following was written an actual lean startup practitioner. Read on and judge for yourself.