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The cardinal sin of community management

Startup Lessons Learned

Lessons Learned by Eric Ries Friday, September 11, 2009 The cardinal sin of community management Once you have a product launched, you will the face the joys – and the despair – of a community that grows up around it. This probably sounds illogical. After all, people rarely say they are mad because they are not being heard.

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Top 120 Startup Posts for 2010

SoCal CTO

My 1,000th Post on This Blog - Tim Berry's Blog - Planning Startups Stories , July 21, 2010 HTML5 video markup, compatibility and playback - Niall Kennedy's Weblog , February 8, 2010 Your Product Needs a Soul - ArcticStartup , February 12, 2010 Product Friday: Monetizing Content is a Product Problem - This is going to be BIG.

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A real Customer Advisory Board

Startup Lessons Learned

And, as you can see in my previous post on “ The cardinal sin of community management &# the feedback could be all over the map. But we had some super-active customers who would act as editors, collecting feedback from all over the community and synthesizing it into a report of the top issues. It was absolutely worth it.

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What would you want to tell Washington DC about startups?

Startup Lessons Learned

Im writing this post from an airplane headed to Washington DC, where Ill be presenting at the Government 2.0 Im especially curious to gauge the reaction of the civilian and military representatives of our government. So heres my simple question: What do folks in Washington need to know about the global community of entrepreneurs?

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Datablindness

Startup Lessons Learned

A similar kind of datablindness happened in the US intelligence community in the decades following the launch of photoreconnaissance satellites. "Spy satellites produced far more raw information than the government's battalion of overworked analysts could handle. Case Study: Continuous deployment makes releases n.

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The Lean Entrepreneur is here

Startup Lessons Learned

BetaBrand building apparel MVPs and testing them quickly with targeted customer communities. As we head into 2013, it's a good time to reflect on how far the Lean Startup movement has come: When I first started blogging in August of 2008, I had no idea what to expect. Startup blogging was hardly "cool" back then.

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Three decisions to make on virtual goods

Startup Lessons Learned

As the size of your community and economy grows, youll be able to solve them as they arise, as long as you know what to look for. The government doesnt assign each clothing brand its own level of benefit. Case Study: Continuous deployment makes releases n. What makes a particular decision key? Appreciate your insights.