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Tale of Two Valleys: LA and the Bay Area from an Investor’s Perspective

Mucker Lab

Over time, though, military spending wound down and many large aerospace and military companies left Southern California. We see a lot of great entrepreneurs with incredible market vision, loyal customers, and flawless execution who simply do not yet speak the same language as the typical Valley entrepreneur and executive.

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Out of the Crisis #4: Carl Liebert, crisis veteran and radical optimist

Startup Lessons Learned

As a veteran of many disasters in which improvising in the moment to meet an immediate need led to innovative solutions, Carl has been impressed by how many businesses, small and large, have reinvented the way they serve their customers during the pandemic. Then they've gotten to work. It's member-owned.

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Episode 13: How to Solve Problems in Your Business, Human Resources, and #Zappos | The Bcast

Up and Running

In this episode, Peter and Jonathan discuss Kaizen, Kanban, and Scrum methodology and how they can be applied to small businesses. Atlassian: A Brief Introduction to Scrum. Forbes: Scrum is a Major Management Discovery . Scrum is more of a process, an application of process. You do Scrum every week.

SCRUM 60
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Startup Tools

steveblank.com

signup, upgrade, trial pricing Zuora – online subscription management FeeFighters – find the cheapest credit card processors HealPay – Collections made easy Customer Support Tender – support, knowledgebase tool for your site GetSatisfaction - conversations between companies / customers.

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Startup Resources

www.vccafe.com

Steve Blank on Lean Customer Development. Customer service. Google Custom Search Engine. Customer Relationship Management. great web customer acquisition tutorials. customer retention, churn reduction, lifetime value. free/cheap web customer relationship mgmt software. Codeacademy. Steve Blank.