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The Customer Development Manifesto: Reasons for the Revolution.

Steve Blank

In the next few posts that follow, I’ll describe more specifically how this model distorts startup sales, marketing and business development. —– Part 2 of the Customer Development Manifesto to follow. related recent reading: The Customer Development Manifesto: Reasons for the Revolution, The Customer Development [.]

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Are You Putting Your Rock Star Customers To Work?

YoungUpstarts

Consider the superb results companies are getting from this new way of thinking about customers: - Customer salespeople achieved, in effect, 80 percent close rates for Salesforce.com , which was key in growing their business in the face of much bigger, better-funded competitors. - You have to make it easy for them to do so.

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Seven Things Your Customers Can Do Better Than You

YoungUpstarts

Your customers don’t. This makes them far more credible to other potential customers than agencies or internal employees. SAS Canada is a good case in point. The company was having a noticeable customer retention issue several years ago. They need to get creative about bringing customers into these programs.

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Three Types Of Startup Advisors You Might Not Have Thought About (But Will Help You Win)

Hunter Walker

AngelList had just started and their company profile page had a bunch of “Advisor” slots to populate that were displayed in the same visual design as investors and team members. A sales and marketing tactic as much (or even more) than a customer development one, try setting up a Customer Council Advisory Board.

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The Lean Startup at Agile Vancouver April 21st

Startup Lessons Learned

Lessons Learned by Eric Ries Wednesday, March 25, 2009 The Lean Startup at Agile Vancouver April 21st A surprising number of respondents in the latest Lessons Learned survey hail from one of the flourishing startup hubs in Canada. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup?

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Join the Lean Startup discussion at Web 2.0 Expo for free

Startup Lessons Learned

I am wondering if your event will be streamed live (or at least you will blog about it) as I will not be able this summer to visit the US (i am currently in Canada). Eric- I am an industrial design student at Virginia Tech. Although Im not a developer, I am captivated by the lean and agile start-up model that you write about.

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Sneak preview, KISSmetrics (and more)

Startup Lessons Learned

The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? No departments The Five Whys for Startups (for Harvard Business R. ► May (3) Thank you Philosophy Helps Start-Ups Move Faster (WSJ on the. Take a look and let me know what you think.