Measuring Market Penetration with Brand Tracking (+ Metrics & Examples)
ConversionXL
OCTOBER 14, 2021
You might find that, on average, your CSAT score is lowest at the handoff point between sales and service. Brand visibility is a measure of how frequently consumers see your brand through channels such as search, social, and email. This would show you exactly where your brand experience needs work. Brand loyalty. Brand visibility.
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