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Philadelphia University Commencement Speech – May 15th 2011

Steve Blank

I am honored to be with you as we gather to celebrate your graduation from Philadelphia University. Now…a decade later… that course called Customer Development … is the basis of an entirely new way to start companies.

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Innovating Municipal Government Culture

Steve Blank

Widder is the Vice President of Innovation and holds the Steve Blank Innovation Chair at Philadelphia University. He’s helping city government in Philadelphia become more innovative by applying Lean startup methods and Philadelphia University’s innovation curriculum. Philadelphia University Undergraduate Curriculum.

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Domain Experience Gives Entrepreneurs an Unfair Advantage

Both Sides of the Table

Examples: There is a company called GreenLink Networks based in San Diego and Philadelphia. Assistly is a customer support product designed to meet the needs of the current era of multi-channel touch points (think Twitter, email, chat, forum in addition to phone calls). So the whole customer development cycle is very streamlined.

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