YoungUpstarts

APRIL 15, 2015

By Ron Kaufman, author of “ Uplifting Service: The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet ”. We love receiving great customer service. The trick, of course, is developing a customer service team that has the skills to provide such an overwhelming reaction amongst your customers.

Maldives 100

Maldives Mauritius Singapore Employee 100

YoungUpstarts

OCTOBER 11, 2012

By Ron Kaufman, author of “ Uplifting Service: The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet ”. Companies whose cultures aren’t built around the ability and the willingness — no, the eagerness — to delight the customer won’t survive. You know this. Create a strong foundation through education.

Mauritius 205

Mauritius Singapore Customer Seychelles 205

Occam's Razor

DECEMBER 22, 2008

Admit it, you secretly live in the fear of your Senior Management finding out that your online greatness is less a result of your online campaigns and more a result of the tons and tons your company has invested in the real world. today, dec 22 here in Maldives) redirects to. Now this is not a unusual customer behavior.

Analytics 122

Analytics Campaign Maldives Software Review 122

Occam's Razor

JUNE 28, 2010

Market Size (is that share of a market the size of Maldives or China?). What about Customer Satisfaction? The problem is that we never get an answer from the customers of our data / our management. Both share and size are important. Other metrics will make you think harder. Where do you bucket Conversion Rate?

.Net 111

.Net Metrics Web Analytics 111