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Skills Development in Africa: How Wide is the Skills Gap?

Transformify

What are the drivers behind these figures and why Africa is so polarized when it comes to skills development and unemployment rates? Reaching out to new markets and opportunities requires skills, experience, and networks that are usually developed by those who have studied abroad. thanks to the well-developed tourism industry.

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Make ‘Em Say Wow: 11 Tips For Building A Strong Service Team

YoungUpstarts

The trick, of course, is developing a customer service team that has the skills to provide such an overwhelming reaction amongst your customers. These are great examples of businesses going the extra mile for their customers, and it’s important that you help your employees develop this kind of thinking. Big mistake.

Maldives 100
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Can You Really Overhaul A Nation’s Customer Service Culture?

YoungUpstarts

If you’ve never heard of Mauritius, take note. Before the global recession, Mauritius was a popular vacation destination for Europeans. The nation and the people of Mauritius needed to set themselves apart, to express their service brand and culture to the rest of the world. Mauritius is working on taking similar steps.

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[INTERVIEW] Zakaria Hersi, Founder Of Orten.io

YoungUpstarts

On one hand, he’s a tech innovator and entrepreneur whose creativity has earned him awards and accolades on two continents – Europe (Sweden, to be more exact) and Africa (eastern, and in countries like Nairobi, his native Somalia and Mauritius). Our goal is to create 1,000 developers by 2020.

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