Tue.Nov 08, 2022

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Top 5 Tools That Every Startup Needs to Provide an Excellent Customer Care

The Startup Magazine

Customer care is one of the most critical steps in starting a business. It’s a crucial part of every business for you to build strong relationships with your customers. According to a survey report provided by ArenaCX, 56% of customers stated that they are willing to pay a premium for a product to get excellent customer care. Source: Unsplash.

Customer 132
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What Automation Technology Can Do For Your Finance Department

YoungUpstarts

Implementing automation technology into the finance function offers a business’s finance leader and their team the luxury of focusing more on strategy than on processes and deadlines. The post What Automation Technology Can Do For Your Finance Department appeared first on Young Upstarts.

Finance 297
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Why Hospitality Businesses Should Embrace Travel Technology

YFS Magazine

YFS Magazine YFS Magazine Travel technology, using tech to plan trips, is reshaping the hospitality industry. Here's why you should embrace it. YFS Magazine YFS Magazine.

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Test Your Business Model Against These 10 Elements

Gust

You can’t succeed in business without an operational model that delivers value to customers at a reasonable price, with an underlying cost that allows you to make a profit. There are no “overrides” – for example, businesses don’t thrive just because they offer the latest technology, or because everyone wants to be “green,” or because their goal is to reduce world hunger.

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Building Healthy Innovation Ecosystems for Your Projects

Speaker: Nick Noreña, Innovation Coach and Advisor, Kromatic

Every startup and innovation project exists within an ecosystem that either helps or hurts that project. As innovation managers, we need to keep a pulse of that ecosystem and make sure we're helping those innovation projects we're managing every step of the way. In this webinar, Nick Noreña will walk through an Innovation Ecosystem Model that he and his team at Kromatic have developed to help investors, heads of product, teachers, and executives understand how they can best support innovation in

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When to Hire a Chief Marketing Officer

OnlyOnce

(Post 1 of 4 in the series of Scaling CMOs). Unlike some of the other teams in a startup, the marketing function often has a few people carrying out various tasks and you’ll find that there is at least a medium sized and quite busy marketing department—even at the earliest startup stages. You could operate this way for quite some time and it’s common to have a marketing team with multiple mid-level leaders well before there is a seasoned leader at the helm.

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Refunds vs Chargebacks: What’s The Difference?

Women Entrepreneurs Can

When a customer is not happy with a purchase they’ve made, there are two main ways in which they can request their money back: they can ask for a refund or they can file a chargeback. As a business owner, it’s important to know the difference between the two and the impacts that they can each have. This post explains more about the differences. What Is a Refund?

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How Your Business Can Make Provisions for Preference

Women Entrepreneurs Can

There’s an old saying in business – “the customer is always right.” Of course, anyone who has worked in hospitality or retail for about a week will understand how flawed this statement is. But the meaning conveyed behind the outright objective truth of the statement is perfectly valid – the point being that if you’re unable to accommodate a customer request, or know what it is they’re looking for, well, you won’t stay operating for long.