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Social Customer Service Metrics: 3 Case Studies

Duct Tape Marketing

Social Customer Service Metrics: 3 Case Studies written by Guest Post read more at Duct Tape Marketing. The sheer volume of conversation going on allows businesses to analyze metrics and adjust customer service and marketing based on the numbers (i.e. The Social/Digital team is more concerned with metrics and strategy.

Metrics 28
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Strategy Roundtable For Entrepreneurs: VCs, Angels, Incubators, Accelerators - What Are You Doing With Your Rejects?

ReadWriteStart

It makes the following observation: When I first talked about the 1M/1M program, I had observed the need to contain the immense infant entrepreneur mortality prevalent in the startup ecosystem. To give you some further context, we recently spoke with a VC in Boise, Idaho, who gets 500 deals a year. His firm invests in four.

Incubator 116
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Lean Business Planning with Tim Berry [VIDEO]

Up and Running

He is the known guru in business planning, particularly for small businesses, startups and entrepreneurs, although he’s worked with Fortune 100 and Fortune 500 companies as well. ” and our first instinct as entrepreneurs and business owners is yes, let’s do drive-through. You need metrics because we’re human.

Lean 60
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Austin and Virginia Beach ranked most business-friendly cities

entrepreMusings

April 2, 2013: Thumbtack.com , in partnership with the Ewing Marion Kauffman Foundation, today released the second-annual Thumbtack.com Small Business Friendliness Survey showing that Utah, Alabama, New Hampshire, Idaho and Texas rated as the top-five friendliest states for small business. The full methodology paper can be found here.

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How to Fine-tune Your Small Business Finances—from Funding to Growth [Webinar Recap]

Up and Running

Are you an entrepreneur or small business owner with questions about funding your small business? Maybe you are wondering which metrics to track, or whether or not you should take out a loan for your business. I’m the CEO of Executive Speaking Success and I’m a long-time entrepreneur. My name is John Bates.