Lessons Learned: Net Promoter Score: an operational tool to.
Startup Lessons Learned
NOVEMBER 22, 2008
Lessons Learned by Eric Ries Saturday, November 22, 2008 Net Promoter Score: an operational tool to measure customer satisfaction Ive mentioned Net Promoter Score (NPS) in a few previous posts, but havent had a chance to describe it in detail yet. Lo, my 1032 subscribers, who are you? ScienceDaily: Corporate culture is most important.
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