Lessons Learned: Validated learning about customers
Startup Lessons Learned
APRIL 14, 2009
Now, in some situations, this over-selling would lead to a secondary problem, namely, that customers would realize they had been duped and refuse to re-subscribe. First of all, it means that most aggregate measures of success, like total revenue, are not very useful. Go on an agile diet quickly. Great post! Expo SF (May.
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