Remove Affiliate Remove Churn Rate Remove Community Remove Redemption
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SaaS CRO: What You’re Not Testing (But Should)

ConversionXL

Perhaps they’re enrolled in a formal affiliate program. Or maybe they’re volunteering their time in your community forums, helping new customers grow. Metric examples: Product affinity; Referral or affiliate revenue; Loyalty rewards redemption rate. Reactivation. Maybe they haven’t logged in for a couple weeks.

Retention 101
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SaaS CRO: What You’re Not Testing (But Should)

ConversionXL

Perhaps they’re enrolled in a formal affiliate program. Or maybe they’re volunteering their time in your community forums, helping new customers grow. Metric examples: Product affinity; Referral or affiliate revenue; Loyalty rewards redemption rate. Reactivation. Maybe they haven’t logged in for a couple weeks.